Integrity, honesty, professionalism and timely customer service
It would be fair to say that you came to our rescue when the lighting company we had been working with went out of business. The lighting in our office was a mess. Lights and ballasts were constantly burning out, which required interruption to our office and time spent making phone calls to get the problems corrected. As you know, lighting in our business is very crucial.
When we first hired you it was explained to us that replacements of a higher quality of light would resolve a lot of our problems. You were right. Service to our office is less frequent since hiring your company.
Additionally, you introduced full-spectrum lighting in certain areas of the facility, which helps tremendously with our dental color matching. Now that we have the full-spectrum lighting for this process, we wouldn’t go without it.
Your business continues to possess the “rare” qualities of integrity, honesty, professionalism and timely customer service. We know we can count you and your staff to be consistent with these traits.
Thank you for all the positive changes you have brought to the office. We look forward to your next visit.
Respectfully,
Lisa Benson
Orchard Dental Group
Fair Oaks, CA